Ask plenty of questions about the company's business practices. Is the company affiliated with consumer protection organizations such as the Better Business Bureau? What kinds of customer references can the company offer? What kind of experience and training do the company’s technicians have, and how long have they worked for the company? Is the company a member of the National Chimney Sweep Guild? Also make sure that the company has valid liability insurance to protect you and your home against accidents. A professional technician should never take chances.  Since a chimney technician deals with fire and poisonous gas on a daily basis, certification by recognized organizations is essential in determining the best professional.

CSIA Certification:The Chimney Safety Institute of America is a non-profit, tax-exempt educational institution dedicated to chimney and venting system safety. As precursors to state licensing, some municipalities currently license chimney sweeps and in most of these cases, the criterion for licensing is the CSIA Certified Chimney Technician credential. Nationally certified chimney professionals are up to date with fire codes, standards and regulations, providing proven solutions to your chimney problems. Since it’s essential to every homeowner to get the maximum value for the money you spend, contracting with a Certified Chimney Sweep is your intelligent choice. Certified chimney sweeps have passed a rigorous test that examines their knowledge of the codes, practices, and standards of the trade. Certified technicians have learned how to do the job right – as competent, qualified service professionals. CSIA certification is an individual credential, awarded to sweeps only after they’ve passed the test. The credential is valid for three years. To re-certify and keep up with changing codes, practices, and technology, sweeps may earn continuing education credits. Also, they may take the latest version of the CSIA administered examination. The Certified Chimney Technician credential is the hallmark of excellence among chimney service professionals. Related industry leaders and knowledgeable homeowners understand the quality and value this credential represents. Remember, there is no CSIA certified sweeping business; CSIA credentials are based on individual testing and must be renewed every three years.

Visit the CSIA website to locate or verify a Certified Chimney Technician.

NFI Certification:The National Fireplace Institute, an independent, non-profit certification agency, has created the standard for certification in the hearth industry. Only those who pass a rigorous examination covering fundamentals of proper installation receive NFI Specialist Certification. The NFI seal is an excellent indication of commitment to professionalism and training. Planning and installing fireplaces, stoves and their venting systems requires experience, technical knowledge and skill. Numerous decisions – from proper floor protection to appliance sizing and placement to venting system compatibility and height – should all be made with the expertise of a specialist. Only let an NFI Certified Specialist install your fireplace, insert or stove, along with its venting system, with proper attention to safety and performance. NFI credentials are based on individual testing and must be renewed every three years.

Visit the NFI website to locate of verify a Certified Chimney Technician